We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at rptech.qa@ghasham.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at rptech.qa@ghasham.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
| Network Technology |
GSM / HSPA / LTE |
|---|---|
| Display Type |
TFT capacitive touchscreen, 16M colors |
| Display Size |
10.4 inches, 307.9 cm2 (~81.6% screen-to-body ratio) |
| Display Resolution |
1200 x 2000 pixels, 5:3 ratio (~224 ppi density) |
| SIM Type |
Nano-SIM |
| Internal |
4GB RAM |
| Camera Primary |
8 MP, (wide), 1/4", 1.12µm |
| Camera Secondary |
5 MP |
| Battery |
Non-removable Li-Po 7040 mAh battery |
| Platform |
Android 10, upgradable to Android 12, One UI 4.0 |
| CPU |
Octa-core (4x2.3 GHz Cortex-A73 & 4x1.7 GHz Cortex-A53) |
| GPU |
Adreno 618 |
| COLOR |
Oxford Gray , Angora Blue , Chiffon Pink , |
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